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Best AI Chatbot – 7 Smartest AI chatbot in 2020

March 12 ,2020

As machine learning and natural language processing become more sophisticated, best AI chatbot and smartest chabot have been remarkably popular over the past couple of years and gradually become standard for customer service across every industry. The capabilities of a smart AI chatbot are nearly endless for business. It can collect information, engage fan page and website visitors 24/7 with no hold time, qualify leads or even close sale deals. But what distinguishes AI chatbots from regular chatbots is that it is able to learn and automatically resolve similar problems based on users’ data patterns without any form of training.  

Interactive AI chatbots give companies a perfect solution for better customer experience without the added expense of expanding customer service team member. According to a recent survey with 500 business leaders by Intercom. Smart AI chatbots increase sales by an average of 67%, with 26% of all sales starting through an AI chatbot interaction. Business Insider experts predict that by 2020, 80% of enterprises will use AI chatbots. AI Chatbots are unquestionably the future of driving business growth.

In this post, we will look at some of the best AI Chatbot platforms out there. They are handpicked based on their appearance, adaptability, usability, and usefulness. 

1. ManyChat

ManyChat is by far the best AI chatbot platform on Facebook Messenger. Thanks to its basic quick start template and drag-and-drop interface. Businesses can create a chatbot in five minutes without using any programming code. You can easily choose chat flows that suit best for your company’s needs. Because ManyChat offers a wide range of templates for different business sectors. 

ManyChat’s strong points not only stops at its simple operation. It also provides powerful growth tools to build relationships with customers, promote sales. Even acquire leads or launching marketing campaigns. 

ManyChat visual builder allows businesses to quickly build and visualize their smart AI chatbot.

ManyChat’s pricing plan is based on the number of subscribers. The Pro plan starts at $10 per month for 500 active subscribers. It scales as the audience grows.

2. FlowXO – Best AI Chatbot

FlowXO is the best AI chatbot building multiplatform that is extremely strong in terms of integration. It allows you to create a smart AI chatbot once and then deploy it on several channels. This means your customers can start chatting with the bot on your website. Then continue the conversation on their messenger apps. 

Besides welcoming visitors and answering simple questions. FlowXO AI Chatbot can help to collect customers’ information, pre-filter data for a higher quality of leads. Even enables businesses to receive payments from a customer inside the bot. It is now compatible with 100+ platforms like Facebook Messenger, Slack, Telegram, and Google Drive.

You can start using FlowXO with the free plan for five bots, 500 interactions with users, and two weeks of logs. After that, the price depends on the number of bots and interactions you want to upgrade. The minimum standard plan costs $19 per month. And includes 15 bots and 5,000 interactions.

3. Bold360

Bold360 is best for companies of all sizes that want to nurture customer relationships. Bold360’s conversational AI can interpret complex language. Remember the context of an entire conversation. And reply to customers with natural responses. If your business has clients from all over the world, you certainly utilized the tool’s multi-language capabilities (available in over 40 languages). 

Bold360 helps simplify companies’ workflow and provides them with actionable and sophisticated customer insights. Its technology requires little setup and some knowledge of coding.

Bold360 is available in several editions, from full advanced options like Agent, Service Package to basic plan like Advise or Helpdesk Package. Unfortunately, there is no pricing information so you’ll have to request a quote if you want clear cost details for any of these plans.

4. IBM Watson Assistant

Created by one of the leaders in the AI space, the tech giant IBM, Watson Assistant is one of the most advanced AI-powered chatbots in the marketplace. It uses machine learning to understand the meaning behind various requests. Therefore, unlike other AI chatbots, it can detect when to search for an answer, when to ask for clarity, and when to guide users to a human agent. 

The world’s first robot lawyer chatbot powered by IBM Watson’s Conversation Service

IBM offers five plan levels for Watson chatbot: free, Standard, Plus, Premium, and Private plans. The free account features five skills, pre-built content, a 7-day analytics dashboard and up to 10,000 API calls to Watson Assistant per month. The Standard Plan allows unlimited calls with the cost of $0.0025 per message, 20 skills, and a thirty-day analytics dashboard. The higher tiers are available for custom pricing.

5. Botsify

If you are a small e-commerce merchant with no budget for in-house developers and unfamiliar with coding, Botsify is a great choice for you. It is extremely easy to build and embedded with websites. This AI platform also offers multiple add-ons to help customers integrate it with their Shopify store, Slack, Google Sheets, Shopify, Google Search, and RSS feeds.

ManyChat visual builder allows businesses to quickly build and visualize their smart AI chatbot.

One of the appealing features of Botsify is human agent handover. When this smart AI chatbot fails to answer any questions, it will provide push notifications and transfer the query to the human customer service agent. Lots of big brands use Botsify to design their chatbots, including Apple and Shazam.

You can start using Botsify with a 14-day trial and then have to subscribe to one of its plans. The Self-Serviced Plan, which is priced at $50 per month, allows unlimited chatbots, up to 30,000 unique users, and unlimited messages. A Fully Managed Plan will cost $300 per month.

6. Pandorabots

With its impressive range of features, Pandorabots is the leading platform for building and deploying chatbots. It offers users an API that allows you to integrate it with just about any website, social platform, or apps you want. However, due to the nature of APIs and integrations, the platform is not as easy to work with as other platforms and is not recommended for beginners. You definitely need coding skills to utilize all the features it offers.  

Mitsuku, the Pandorabots smartest AI chatbot, is awarded as the most humanlike bot.

Pandorabots offers a free service that allows up to 1,000 messages/month. If you’re a developer, you can choose the premium plan. Which charges  $0.0025/message with up to 10 bots and 100,000 messages per month. 

7. Imperson

Imperson is one of the most intelligent AI Chatbot platforms which can support text, audio, video, AR, and VR on all major messaging platforms. This powerful chatbot platform uses artificial intelligence to identify the customer’s behavior and generate a response accordingly in real-time. This AI-powered intelligent platform also collects leads, raises your brand awareness in the community, and promotes your service through a wide range of messaging platforms.

best ai chatbot
Sample chatbot conversations with characters from Zootopia, Powered by Imperson

Imperson is intended to build for enterprises to convert connections into sales. It is not the best choice for small businesses due to its high price. It suits large brands who are looking to level up in the chatbot game. Its partners and clients include Disney, Microsoft, Amazon, and National Geographic.

Gone are the days of mass marketing from cold calling and telemarketing. In the age of digital marketing, customers want quick response and immediate resolutions for their concerns. Integrating the best AI chatbot, therefore, play an inevitable role in the future of online businesses and should be considered as one of the most critical marketing strategies a company should adopt in 2020. 


Is your company ready to embrace the use of the best AI chatbot in your marketing approach? We know it isn’t easy to make the right choice, but we at Designveloper are here to help you. Don’t hesitate to contact us now if you want to upgrade your business with this latest technology.

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